Why our hospital care is better

Coordinated care and a better patient experience.

With many hospitals, it’s easy to feel like “just another patient.” Navigating the system is difficult and sometimes a little scary. At Kaiser Permanente, we believe you deserve better. So we’ve found a way to make hospital care a much better experience. Our premier hospitals* are partners in the process.

From the time you arrive at the hospital until you’re discharged, our hospitalists will make sure you’re provided with the same quality, coordinated care you receive from your Permanente physician. Our hospitalists communicate directly with your PCP to help assure there are no gaps between the care you receive in the hospital and your follow-up outpatient care. Our goal is to make your transition out of the hospital as smooth as possible, be it to a skilled nursing facility or help with prescriptions, physical therapies, or other needs. No other health care system in the Mid-Atlantic States can do this.

*Kaiser Permanente premier hospitals are independently owned and operated hospitals and are not affiliated entities of Kaiser Permanente.

Four stories of premier care

Click each story to see how Kaiser Permanente’s integrated care gives you a better member experience.

Rick is having back surgery. He and his wife both like knowing that the surgeon, rehabilitation specialists, orthopedists, pharmacists, and his primary care physician all are connected electronically to plan his care and help him recover quickly.

Marcus needs in-hospital tests and doesn’t want to take much time off from work. He appreciates Kaiser Permanente’s innovative technology that lets his doctor have a video consult with a specialist, right from the exam room. The physicians confer and decide to order an additional test which could happen that same day. This saves Marcus time and extra days of waiting.

Mia’s having a little girl! She and her ob/gyn have chosen a premier hospital partner known for being one of “the best places to have a baby” in the Mid-Atlantic region. Knowing that it’s an award-winning hospital means Mia can relax during her delivery and enjoy the new arrival.

Jayne was in a serious accident, and her family is very concerned about her care. Because Kaiser Permanente physicians are available 24/7 for our members, Jayne’s family doesn’t feel they have to “track down” caregivers to find out about her condition.

Four stories of premier care

See how Kaiser Permanente's integrated care gives you a better member experience.

Rick

Marcus

Mia

Jayne

Rick
Feels better with coordinated care

Rick is having back surgery. He and his wife both like knowing that the surgeon, rehabilitation specialists, orthopedists, pharmacists, and his primary care physician all are connected electronically to plan his care and help him recover quickly.

Marcus
Great experience for a busy guy

Marcus needs in-hospital tests and doesn’t want to take much time off from work. He appreciates Kaiser Permanente’s innovative technology that lets his doctor have a video consult with a specialist, right from the exam room. The physicians confer and decide to order an additional test which could happen that same day. This saves Marcus time and extra days of waiting.

Mia
Can focus on her new baby

Mia’s having a little girl! She and her ob/gyn have chosen a premier hospital partner known for being one of “the best places to have a baby” in the Mid-Atlantic region. Knowing that it’s an award-winning hospital means Mia can relax during her delivery and enjoy the new arrival.

Jayne
Appreciates 24/7 access to doctors

Jayne was in a serious accident, and her family is very concerned about her care. Because Kaiser Permanente physicians are available 24/7 for our members, Jayne’s family doesn’t feel they have to “track down” caregivers to find out about her condition.

Only Kaiser Permanente's hospital partners offer all these advantages together:

Kaiser Permanente's
premier hospitals

Kaiser Permanente electronic medical records that are always up to date and accessible to your care team—even at the hospital!

Permanente physicians and hospitalists available 24/7 to manage your care.

Permanente hospital physicians who can coordinate with your primary care physician.

Video consults with specialists.

Quality of care that's always carefully evaluated and monitored.

Level of comfort and services that are physician-reviewed and approved.

Transitioning your care to home or a skilled nursing facility, including helping you manage prescriptions, physical therapy, and other needs.

Only Kaiser Permanente's hospital partners offer all these advantages together:

Kaiser Permanente's
premier hospitals

Kaiser Permanente electronic medical records that are always up to date and accessible to your care team—even at the hospital!

Permanente physicians and hospitalists available 24/7 to manage your care.

Permanente hospital physicians who can coordinate with your primary care physician.

Video consults with specialists.

Quality of care that's always carefully evaluated and monitored.

Level of comfort and services that are physician-reviewed and approved.

Transitioning your care to home or a skilled nursing facility, including helping you manage prescriptions, physical therapy, and other needs.

Locate a premier hospital